Executive résumé

Robert Goolsby

Enterprise Technology Executive & Chief Information Security Officer

CISO · Delta Community Credit Union

Enterprise technology executive and CISO with more than 18 years leading large-scale cybersecurity, infrastructure, engineering, and technology operations in highly regulated environments. Experienced in building global teams, managing multimillion-dollar budgets, modernizing enterprise platforms, improving resilience, and communicating risk to executives and Board-level committees.

Robert Goolsby
Roswell, Georgia
18+Years in technology leadership
150+Global professionals led
$20M+Annual budget managed
25–50%Security rating improvement
Cybersecurity strategyEnterprise riskIncident responseInfrastructure & reliabilityCloud transformationRegulatory complianceGlobal team leadershipBoard communication

Career history

Cybersecurity, infrastructure, engineering, operations, and professional services leadership.

July 2026 — Present

Chief Information Security Officer

Delta Community Credit Union

Leads enterprise cybersecurity strategy, operations, and risk management.

2021 — July 2026

Chief Information Security Officer

Conduent

Rebuilt and led a global cybersecurity organization through significant business and technology change. Directed organizational restructuring, platform consolidation, process standardization, incident response, vulnerability management, and global regulatory support.

2019 — 2021

Infrastructure CTO

Fiserv · ePayments & Lending Solutions

Accountable for infrastructure, reliability, and cybersecurity supporting mission-critical financial platforms. Improved platform resilience and helped reduce Zelle onboarding timelines by more than half for 200+ financial institutions.

2017 — 2019

Vice President, Professional Services

Fiserv

Led complex technology programs across four business units and built a 75-person global engineering organization supporting revenue growth, cybersecurity initiatives, and cloud adoption.

2014 — 2017

Director, Platform Delivery

Fiserv

Led enterprise platform delivery across monitoring, risk management, compliance, and infrastructure operations. Achieved 99.7% sustained Windows patch compliance.

2010 — 2014

Infrastructure Operations Leadership

Fiserv

Led distributed systems, Windows, and middleware operations supporting 8,000+ production instances in geographically distributed data centers.

2007 — 2010

Earlier Technology Roles

Syngenta Seeds · CO-OP Financial Services

Service delivery, portfolio and supplier management, and electronic funds transfer technology.

01

Security transformation

Restructured a global cybersecurity organization and consolidated a fragmented technology landscape into a more consistent enterprise operating model.

02

Risk reduction

Expanded vulnerability management, governance, and remediation programs, contributing to a 25–50% improvement in external security ratings.

03

Operational resilience

Implemented root-cause analysis and continual service improvement practices that reduced repeat production incidents by 50–75%.

04

Scalable execution

Reduced onboarding timelines by more than half for over 200 financial institutions joining the Zelle platform.

Master of Business Administration

Georgia Southern University

Bachelor of Science, Information Technology

Georgia Southern University

Contact

Robert Goolsby

Roswell, Georgia · robert@gools.by · LinkedIn ↗